Frequently Asked Questions

General information about RefyllRx and assessment-based care.

Does completing an assessment guarantee a prescription?

No. A regulated healthcare professional determines whether treatment, self-care, follow-up, or referral is appropriate.

Is this an emergency service?

No. RefyllRx is not an emergency service.

Can I choose another pharmacy?

Yes. Patients retain the freedom to choose their pharmacy.

Does this public website collect health information?

No. This website does not collect assessment responses. Online assessment submissions are not currently available.